Frequently Asked Questions

Where is CA Cookies located?

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CA Cookies is based in Jupiter, Florida, creating custom decorated sugar cookies for the surrounding areas.

View Our Cookie Menu

Do you make custom decorated sugar cookies?

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Yes! Custom decorated sugar cookies are our specialty. Each order is homemade from scratch and designed specifically for your celebration, event or theme.

View Our Custom Cookie Options

What types of events do you make custom cookies for?

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We create custom sugar cookies for birthdays, baby showers, bridal showers, weddings, graduations, holidays, corporate events, school events and other special occasions.

How do I order custom cookies?

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View our cookie options, then submit an order request with your event date and design ideas. CarolAnne will review your request and contact you with a deposit invoice. Your order is not officially booked until the 50% deposit payment is received.

Are you available for a custom order for my event date?

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Check out the availability calendar link below to see if we are available for your upcoming event.

View My Calendar

How far in advance should I order?

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Our typical lead time is about two weeks, but ordering early is recommended, especially for holidays and busy event weekends.

Check Availability & Request an Order

How does pick up work? Do you deliver? Do you ship your cookies?

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Pick up for customer orders will be arranged when the order is placed and will fall on Friday unless discussed. Delivery is an option depending on availability and is charged accordingly.

I do ship my custom sugar cookies and chocolate chip cookies. Please make sure to indicate in your order form the address and date you want them to arrive by!

When is payment due?

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Deposit payment is due upon receipt of your invoice. Deposit payment of your invoice will confirm your order and reserve your pick up date on my calendar. Failure to pay 50% of your invoice within 72 hours will result in cancellation of your order. Final payment is due 7 days before your order due date.

Can you match my party theme, invitation or colors?

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Absolutely. Share your inspiration photos, invitation, colors or other details and we can create custom cookies that complement your celebration. The more detail provided in your order request, the better!

What's the difference between Premier, Standard and Sweet & Simple Sugar Cookies?

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Premier Sugar Cookies are 6 or more designs and feature more detailed and intricate custom designs. Think florals, gold details and character cookies.

View Premier Sugar Cookies

Standard Sugar Cookies feature 4 designs and offer beautiful custom designs with a little less complexity. These are the most popular option.

View Standard Sugar Cookies

Sweet & Simple Sugar Cookies include two custom designs for a coordinated set with a simpler design approach.

View Sweet & Simple Sugar Cookies

Do you make custom logo and corporate cookies?

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Yes! CA Cookies creates Logo & Corporate Sugar Cookies for corporate events, client gifts, employee appreciation, grand openings and other business occasions. Your company logo or branding can be incorporated into the cookie design.

View Logo & Corporate Sugar Cookies

Do you make Mini Sugar Cookies?

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Yes! Mini Sugar Cookies are a smaller option that's perfect for parties, dessert tables, favors, gifts and events. There is a 2 dozen minimum if ordering ONLY mini cookies, but they can be paired with other sets to allow for more designs!

View Mini Sugar Cookies

Are your custom sugar cookies individually packaged?

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Yes. Custom sugar cookies are individually packaged and heat sealed to help keep them fresh and make them easy to share with guests.

How long do the cookies last?

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Once the cookies are heat sealed in their individually wrapped bags, they will last for up to 2 weeks. If you don’t plan to eat them in this time, they can be frozen for up to 3 months.

Can I freeze my cookies?

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Yes! Cookies can be frozen for up to 3 months. To freeze: Place cookies in their original individual bags in a Tupperware container, being careful not to crowd them. Place the container in the freezer. The night before you need them, take the whole container out of the freezer and place it on the counter, keeping the container closed. Once the container has thawed for at least 12 hours, the cookies will be ready.

Do you offer gluten-free?

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I do offer gluten-free options! Please indicate this in the notes of your request.

However, my kitchen is not a dedicated gluten-free kitchen, as I also work with traditional wheat-based ingredients. I take care when preparing gluten-free orders, but I cannot guarantee an environment free from gluten or cross-contact.

Do you offer anything besides custom sugar cookies?

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Yes. While custom decorated sugar cookies are our specialty, CA Cookies also offers other treats and seasonal options, including cookie cakes.

Do you offer cookie decorating classes?

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Yes. CA Cookies offers cookie decorating classes for beginners as well as those who want to improve their skills, including private classes and one-on-one coaching.

View Cookie Decorating Classes

How can I see examples of your custom cookies?

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Visit our Gallery to see custom decorated sugar cookies created for birthdays, showers, weddings, holidays, corporate events and other celebrations.

Visit the CA Cookies Gallery